Questions and answers About telehealth therapy, insurance, payment and SAP evaluations at Roots at Crossroads Counseling

No. Individual therapy is provided via telehealth or telephonic. Payment is due at the time of service by credit card since services are not offered in-person.

Telehealth services are available in New Jersey, North Carolina and Pennsylvania. Sevil H. Modeste is licensed in New Jersey, Pennsylvania, and North Carolina.

Yes. Sevil is bilingual and fluent in Spanish, and telehealth services are also available in Spanish. SAP services are offered in Spanish for Spanish-speaking clients.

We will talk about what brings you to therapy, explore the challenges you may be experiencing, and begin identifying what you hope to gain from our work together. There is no pressure to share everything at once.

She utilizes several types of therapy approaches such as mindfulness, CBT, Motivational Interviewing, strength based, and client-centered. She also completed training in Exposure and Response Prevention (ERP) to treat obsessive compulsive disorder (OCD).

Use the direct consultation link on Headway, email rootsatcrossroads@protonmail.com or call 908-798-4809. Consultations are available (15 mins.). Existing clients can use the TherapyPortal client portal.

Providence Health Plan, Cigna, Oscar Health, Aetna, United Healthcare (Optum), Curative, Oxford (Optum), Geisinger, Blue Cross and Blue Shield of North Carolina, Carelon Behavioral Health, Independence Blue Cross Pennsylvania and Horizon Blue Cross Blue Shield of New Jersey. EAP is accepted.

Payment is due at the time of service by credit card since services are not offered in-person.

Yes. A good faith estimate will be provided upon request with the total cost of services. The amount is subject to change if additional sessions are required or discontinued.

Sevil is a qualified Substance Abuse Professional (SAP) who provides evaluations for employees subject to U.S. Department of Transportation (DOT) drug and alcohol regulations. She conducts initial evaluations, recommends appropriate education or treatment, and completes follow-up evaluations to assess compliance with recommendations and eligibility to proceed in the return-to-duty process. All SAP services are provided virtually.

Call or text 988 to reach the 988 Suicide and Crisis Lifeline, or call 911 in an emergency. This website and its contact form are not monitored for emergencies.